US - DBRS - Achieving exceptional growth with Plentific.
About DBRS and Sons.
A year and a half ago, DBRS and Sons was a family-run enterprise specializing in roofing contracts. Darren Baker, the CEO, was wary that his grasp on technology would prevent him from making the most out of the platform. After joining Plentific, DBRS and Sons has tripled its weekly earnings and has expanded its services to include plastering, turns, painting, decorating, glazing, plumbing, electricity, and more.
Plentific and DBRS.
After a week of using Plentific, Darren realized the platform was simple and intuitive to navigate and the learning curve was small. Quoting for jobs, winning the quote, and right through to invoicing could be seamlessly managed within the platform.
After consulting with the account manager, Darren hired a team and began quoting on larger works for clients like Peabody and L&Q.
Darren has scaled DBRS and Sons into a highly profitable business, hiring over 40 new operatives in the last 18 months. Further to this, he has established trusted relationships with clients guaranteeing him repeat business.
Working with Plentific: Key facts and figures.
A single, easy-to-use solution.
DBRS explains that the onboarding process was quick and only required a brief walkthrough before the team was familiar with Plentific. Darren himself, a non-native to technology, knew the platform inside-out within a week. He cites the whole experience as being seamless from beginning to end.
Great reviews and repeat business.
Darren mentions that the platform has helped him establish strong relationships with leading housing clients - such as Peabody and L&Q - as a result of the exceptional work his team does. DBRS consistently scores 4-5 star reviews on every job and is becoming a trusted contractor for organizations with thousands of units in their portfolio.
New hires and vans.
In the last year, DBRS has hired 40 new operatives and added 20 new vans to its fleet. Darren attributes 75% of this increase to his work with Plentific. DBRS now offers a much wider range of repairs and maintenance services. He believes the more exposure his business gets to the right audience, the more DBRS’ suite of services will expand.
Larger volume of work and faster payments.
Darren explains that a business similar to his could average up to $100,000/month in the winter period owing to a large number of roofing job requests available on the Plentific platform. Cash flow is also a plus point with Plentific. DBRS can submit completion reports, invoice for their jobs, and get paid for them using a single platform, in just a handful of clicks. Payments take 3-4 days on average, compared with the month-long payment cycles contractors are typically used to when working directly with larger housing providers.
Plentific has worked very, very well for us.. Easy to use. It's very efficient. Mo, my current manager, is extremely helpful. He's always been at the end of the phone. I’ve got no issues so far and we had a million pound turnover in the last year.” Darren – DBRS and Sons.