FLR's approach to providing the highest quality property maintenance is simple - it's about trust, competence and integrity. FLR and Frederico provide a range of services to domestic and commercial clients, including carpentry, kitchen installations, UPVC windows, fencing, painting, decorating and professional locksmiths.
Plentific and FLR.
Frederico and FLR joined Plentific over two years ago — a long standing relationship built on the platform's ease of use, consistent support from his account manager and his ability to wow clients from day one. This has helped him get frequent recommendations and keep winning repeat work. He wins 80% of the work he quotes on.
Working with Plentific: Key facts and figures.
Citing the reliability of his account manager, and his work being celebrated by large clients like Notting Hill Genesis (NHG), Frederico explains how it all started for FLR — and how his relationship with Plentific has thrived over the years.
Above and beyond.
From the first job he won with Plentific, Frederico's gone above and beyond in providing unparalleled quality to big organisations like NHG and more recently, Peabody. He's rarely had a complaint, but rectifies any issues immediately and provides a reliable service that gets repeat recommendations from property managers. He chalks his work ethic down to doing his best in the field, while Plentific manages the rest: from admin, to invoicing, to payments.
Chosen areas.
Frederico uses a feature unique to Plentific, where he can draw out his preferred work areas on a map and only see jobs in those selected areas. He's set up 3-4 such areas, allowing him to pick and choose based on which part of town he's in. It helps him save on journeys, keep his work local when he wants to and provides a faster, more sustainable service.
Revenue boost.
The ease of using Plentific both in the office and in the field means Frederico can always keep an eye on work coming through from some of the biggest landlords. It's helped him quote on jobs on the go, instantly chat to property managers and win thousands of pounds of work in mere days. He made over £100,000 with Plentific in his first year, £90,000 in his second, with a lot more profit. He says with a client like Peabody on board, there's no reason this won't go up even further.
Consistent support.
Frederico loves his relationship with his dedicated account manager at Plentific. He's always a click away from getting any advice he needs. He states his account manager is around whenever needed, always puts him first and does the best to align Frederico's strengths to the work he likes to do. This has helped Frederico maintain a 5-star rating and long term relationships with his preferred clients.
'Plentific is, without a doubt, the best thing out there by a mile. I recently brought another contractor onto it - an electrician - and it's changed his life. I sometimes wish I could keep it to myself, it's a real hidden gem.'
– Frederico, FLR Procurement
Top tip for other trade businesses.
Frederico explains that the best advice for all new contractors is to price consistently with the market and be kinder than normal with pricing at the outset. He believes this is the key to being noticed for both quality and affordability. Before you know it, he says, thousands of pounds of work will come flooding in.