Launching an automated end-to-end property operations solution for short-term rentals
Staykeepers is an end-to-end operator for flexible accommodation. The organisation has integrated its proprietary technology with Plentific to automate short term rentals, plan capacity in advance, scale rapidly and gain access to a marketplace of vetted trade talent.
Key results
~50%improvement in operational efficiency.
600services managed per day during peak capacity.
90%reduced need for manual input in job scheduling.
3xflexible service delivery methods, fully automated to suit client needs
Customer Background
Staykeepers is an enterprise-level solution for institutional owners. The proptech provider helps clients increase revenue with flexible stays.
Staykeepers’ flexible operating model allows for a national (and global) footprint for multifamily and student housing assets.
Plentific is pioneering real-time property operations for real world impact. Our end-to-end solution seamlessly connects real estate owners, operators, service providers, and tenants on a single platform, with a clear goal: to make operations simpler, faster and more efficient.
"We were looking at various platforms that could help us scale our operations and that we could integrate with to achieve seamless scheduling while maintaining high guest, tenant and client satisfaction. We chose Plentific due to the versatility of its platform, and the very powerful Plentific marketplace. Thanks to connecting our two technologies, we have been able to build automations that enable us to streamline end-to-end operations and service management on the ground.”
- Sisi Bazitova, Head of Design, Staykeepers
Automatic job scheduling
By integrating with Plentific, Staykeepers has launched an automated, end-to-end property management logistics solution for short-term rentals. By leveraging Staykeepers’ experience in short lets worldwide and Plentific’s powerful work order management portals, key aspects of property management, such as job scheduling, have become entirely automated.
The development of fully automated scheduling saves time and resources by eliminating manual mistakes and the need for additional personnel to create service schedules.
Previously, scheduling of every service used to take, on average, two minutes per service. Due to the automation between Plentific and Staykeepers, it’s now done automatically and is only monitored by supervisors and managers on shift. This has reduced the need for manual input by 90%
Forecasting capacity in advance
Operating journeys associated with the mobilisation of new buildings can become complex very quickly. They require quick tenant and guest turnaround times. Staykeepers sought a partner with a data-driven approach that could make forecasting such journeys faster, and scale alongside increases in demand.
With their partnership, Staykeepers and Plentific are able to ensure automatic synchronisation of any active properties. The ability to schedule services (according to allocated time per service) also assists with capacity planning. As a result, Staykeepers is able to leverage its integration with Plentific to manage 600+ services per day in peak times.
Plentific’s offering
Work order management
Plentific Marketplace
Data Insights and Performance Analytics
Intelligent, flexible services
Staykeepers, together with Plentific, have created an industry breakthrough by providing clients the choice of a service delivery model based on their preferences. And it’s entirely automated.
Plentific provides Staykeepers the flexibility to use its own proprietary marketplace of vetted contractors alongside Staykeepers’ Direct Labour Operatives Portal and Staykeepers’ Appointed Contractors.
Custom rules and criteria are programmed into Staykeepers’ platform for various services. Once a work order is raised, it is filtered through a client’s preferred rules and contractor criteria. Aspects such as travel time, average job duration and capacity are all considered automatically by the system, in real-time, before assigning a job to the most suitable delivery method from the selection above.
