Plentific’s integration with Microsoft Dynamics 365 bridges the gap between property operations and maintenance delivery, enabling housing providers and property managers to digitise and automate their workflows. Core data such as location information and resident details are synced from D365 to Plentific, so that the systems are always aligned. Work orders initiated in Microsoft Dynamics 365 can be seamlessly transferred to Plentific, where they are assigned to qualified contractors. Updates on job status, completion, and compliance checks flow back into Microsoft Dynamics 365 in real time, ensuring both systems remain synchronised.
This integration reduces manual data entry and enhances communication between tenants, property managers, and service providers. Tenants can report issues through Microsoft Dynamics 365’s platform, with Plentific managing the subsequent repair processes.
By connecting Plentific’s contractor network and maintenance capabilities with Microsoft Dynamics 365’s property management tools, organisations can achieve greater operational transparency, faster response times, and improved tenant satisfaction.
