Resident repairs reimagined.

Give residents control with a dedicated new tool. Plentific Resident manager empowers residents and property managers to collaborate for faster issue resolution.

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Simple. Accurate. Powerful.

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Trusted by the biggest names in the industry.

Over 950,000 properties in the UK, US and Germany are managed through our platform.

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Guided issue diagnosis.

A simple step-by-step tool allows residents to intuitively and accurately define their issue – with added support for pictures, audio and video.

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Always up-to-date.

Residents get email, SMS notifications at every stage for real-time repair tracking, easy rescheduling and no more missed appointments.

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Trusted feedback.

Residents are auto-prompted to leave a review on job completion. Track resident feedback for meaningful insights on every repair.

Powerful self-serve features for residents.

A full suite of features dedicated to improving resident experience and operational efficiency.

Effortless work orders.
Simply amend, accept and assign a resident’s pre-populated repair request – saving you several steps in the work order process.
Real-time tracking.
Operatives in transit can update their location on our platform, with tenants notified immediately of their contractor’s whereabouts.
Follow on works.
Contractors can use our platform to recommend additional works for any property visited, with notifications delivered straight to you.
Less-is-more scheduling.
Save all the back and forth. Residents can now provide their own booking preferences, notifying both you and the contractor immediately.
Faster fault reporting.
Intuitive fault-based reporting allows residents to report faults directly into the Plentific platform using either their provided portal or a discreet URL.

Watch Resident Manager in action.

Get a free, fast walk-through of Plentific Resident Manager – tailored to your organization. Learn how partnering with Plentific could help you transform your operations.

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"Working with Plentific, we’ve seen first hand the streamlined digital approach it creates for maintaining and managing properties. We’ve seen a great deal of valuable time and resource saved already."

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Andy Belton
Notting Hill Genesis

"Plentific allows local and professional tradespeople to quote for repairs. Each contractor is both verified and insured. We are finding Plentific quicker, cheaper and more convenient for the tenant."

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Kate Davies
Notting Hill Genesis

"Best service I’ve ever had. I’ve gone from being on hold for up to an hour, to my call being answered within 2 minutes and the job being done on the same day! Contractors were very good and job done perfectly."

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Resident
Housing Association, London

Your questions answered.

How can Plentific help me manage my property portfolio?

Plentific's combination of property and work order management, as well as a vetted marketplace of quality contractors ensures that:

  • You have full visibility of your property portfolio. Use it to record every decision, issue, action, conversation for better strategic and financial decision making.

  • You improve productivity. Your day-to-day admin, invoicing and emails are now a thing of the past. Plentific offers complete ‘start to finish’ support for every work order so you can automate everyday processes and spend time where it’s needed most.

  • You deliver outstanding service. Full visibility means no more duplication, repeat visits or lost paperwork. More jobs right the first time, every time. Happier, safer tenants.

Does Plentific screen contractors?

Plentific's contractors are all vetted and verified by our dedicated in-house team. You can ensure high-quality work, done by trades people with the right qualifications.

When a contractor wishes to join our platform, we go through an exhaustive list, ensuring they have valid and up-to-date General Liability Insurance. We seek detailed company information, too.

How does Plentific choose contractors for my jobs?

When you post a job to Plentific, we send it to contractors as a 'Lead', which they then have the opportunity to win and quote on. 

We send your jobs to contractors who have selected the relevant service of your job, and who also have selected the same work area as that which the property is in. For example, if you raise a plumbing job on a property in Long Island City, NY, we'll only show it to plumbers who have said that they can cover the Queens area.

 

What stats do I receive on my portfolio?

Within Plentific, you can export a variety of reports, including financial reports and performance reports. You can also select the ‘from’ and ‘to’ dates for reports you’re looking to generate - so that you’re in total control of what you want to see.

You can also visit your dashboard to get a snapshot of your portfolio over time, seeing how your team is performing, your spend on maintenance and the contractors you most frequently engage with. These reports and stats will help you to improve efficiency and streamline your processes even further.