Ready before
you need it.
Procure, deliver and track repairs on one connected platform. Work Order Packages put contractors under contract upfront, so every job can start straight away.
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Procurement and repairs delivery, all in one place.
Open Framework brings procurement and day-to-day repairs delivery together on one connected, Procurement Act 2023 compliant platform. Work Order Packages is the fastest way to put that to work for a batch of ongoing repairs, not just a single job.
Procure
Award contracts by direct award or mini-competition, at pre-agreed rates, through a route to market that's fully compliant.
Deliver
New repairs run straight to the contractor already under contract. No new hiring round for every job that comes in.
Report
Track delivery, spend and contractor performance against the package as the work happens, all on the same record.
Six pressures are pushing housing providers to act.
Housing providers are under pressure from every angle. Here's how Work Order Packages answers each one.
Regulatory scrutiny
See contractor performance and compliance as it happens, instead of outsourcing the work and losing sight of it.
Awaab's Law
Get specialist contractors under contract ahead of the November 2026 deadline, not scrambling after it lands.
Contractor & skills shortages
Reach a wider, vetted network of contractors when trades are hard to find, not just whoever's already on your books.
Cost pressure
Agree pricing and scope once, upfront, for a batch of work, so you get value and speed, not just a lower headline price.
Resident expectations
Work starts the day the job comes in, with visibility into progress residents can actually see.
Fragmented systems
Procurement, compliance and delivery live on one connected record, not four different systems.
From procurement to delivery.
The same compliant route to market as Open Framework, just built for ongoing work instead of one job at a time.
1. Define the package
Group together repairs by area, trade, or project, then define the scope of work.
2. Choose how you appoint a contractor
Award the work directly using pre-agreed rates, or run a mini-competition.
3. Put the contractor in place
Compliance and insurance are checked once, upfront. The Service Agreement covers the whole package.
4. Start the work straight away
New repairs go straight to the contractor already on retainer, no new hiring round for each one.
5. Monitor progress
Track jobs, performance and spend across the package as it runs, so you can spot issues before residents feel them.
Work starts the day the job comes in.
Because the contractor's already appointed, a new repair doesn't need a new hiring conversation. Availability is visible upfront, not discovered after someone's already been asked to take the job.
No re-hiring for every job that comes in- Compliance and insurance checked once, carried forward automatically
- One audit trail, from the hiring decision through to the finished job
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Four reasons providers are moving to Work Order Packages.
One system, start to finish
Set up the package, invite contractors, choose a winner. The contract follows through on the same record.
Costs you can actually plan for
Agree pricing and scope once, upfront, for the whole package, and build next year's repairs budget on something solid.
A vetted bench, ready when you need it
If a main contractor's agreement is coming up for renewal, or they step back mid-term, repairs don't have to stop while a new procurement runs.
A compliant marketplace, built for procurement
Open Framework matches contractors to work and lets them compete for it. All within a framework fully compliant with the Procurement Act 2023.
Talk to us about the Open Framework
Speak to our team about accessing compliant suppliers and smarter property operations through the Open Framework.
