Plentific Welcomes Jigsaw Homes Group

We are thrilled to announce that Jigsaw Homes Group has selected Plentific to underpin their next generation of housing service delivery.

In this first phase, Plentific will be deployed as Jigsaw’s contractor management platform, providing a single source of truth for supplier onboarding, performance tracking, and accountability. By streamlining communication and improving transparency, the platform will also reduce the need for residents and employees to chase contractors for updates while improving customer experience and freeing teams to focus on higher-value tasks. Looking ahead, there is potential for the partnership to grow further. Plentific can support additional workflows, enhancing service delivery and enabling smarter, data-driven decision-making across property operations.

This partnership is based on common values: Jigsaw’s mission of “Creating Homes. Building Lives” fits perfectly to Plentific’s purpose of modernising housing services to be more transparent, efficient, and resident-centric.

Hasan Bayraktar, Senior VP Commercial, Plentific, commented:

“We’re honoured to welcome Jigsaw Homes into the Plentific family. Their ambition to elevate resident service and operational excellence resonates deeply with our vision. It’s a partnership in redefining how housing services are delivered. Together, we’ll support Jigsaw in meeting immediate challenges and setting a new standard for what’s possible across the sector.”

Mathew George, Group Director of Asset Management at Jigsaw Homes Group said:

“Bringing Plentific on board is an exciting step for us in supporting our ongoing, proactive approach to the repairs and maintenance challenges currently facing the housing sector. Managing contractors has always been one of the trickier parts of what we do with so many partners involved, and we want to keep everything consistent and up to the standard our residents deserve. This technology will help us work smarter, simplify how we manage our repairs service and keep improving the experience for our residents. We’re really looking forward to seeing the benefits it brings.”

As more housing organisations embrace digital transformation, this collaboration will serve as an example of how modern technology, sector expertise and and end-to- end contractor management can deliver real, measurable change for residents, for providers, and for the communities they serve.