Why attend:

Housing organisations are under increasing pressure to improve service delivery, strengthen compliance, and respond faster to emerging risks such as damp, mould, and fuel poverty.

At the same time, AI is rapidly entering the sector. For many leaders, the challenge is not whether AI will be used, but how it can be applied responsibly and effectively.

This session strips away the hype to show how AI can enhance housing operations without compromising safety, governance, or institutional control.

What we’ll cover

Customers: How AI can identify patterns in complaints, damp, mould, and fuel poverty earlier, enabling more proactive and empathetic interventions.

Colleagues: How AI removes administrative workload so housing professionals can focus on complex human problems and resident relationships.

Culture and Caution: How organisations can adopt AI responsibly, ensuring strong governance, transparency, and human oversight.

Speakers

• Nick Atkin,  CEO Yorkshire Housing

• Dr. Guy Marshall , Independent AI and Digital Advisor for Housing

• Emily Shaw, Senior Director, Head of Product at Plentific

Join housing leaders for a practical conversation about how AI is already transforming property operations.