Day or night, Plentific is ready 24/7.

Plentific's leading call handling service effortlessly triages your calls, logs repairs and arranges fixes. Experience our advanced, resilient Out of Hours service.

Enhance your service offering to residents with an expertly-trained call handling team

Ensure operational continuity and resident safety with an out of hours service

Integrate with your appointed contractors or use our pool of specialist out-of-hours contractors

Service delivery that never sleeps.

Trusted by the biggest names in the industry.

Over 370,000 properties in the UK, US and Germany are managed through our platform.

icon_hardhat
Triage and handover

Expert call handlers triage emergency and non-emergency work orders through the same platform, resulting in frictionless handover and quick fixes.

icon_visibility
A unified solution

Our call handlers log repairs, post jobs and arrange for the contractor to visit the home, creating complete visibility for out of hours work.

icon_assurance
Assurance

Rest easy knowing that your residents are safe and your properties are in good working order, even outside of working hours.

Nationwide, fully-connected support.

An expertly trained team with years of experience in managing Out of Hours works

Our service works around your organisation's normal hours, including overnight, bank holidays and weekends

The call handling team can speak multiple languages, in addition to offering interpreter and translation services for extra resident support

Full coverage with an Out of Hours service.

Nationwide coverage for emergencies including boilers, gas, plumbers, carpentry and locksmith repairs

Seamlessly integrate your Out of Hours jobs with Plentific, using Repairs Manager

Full-service call handling with interpreters, transcription and reporting, so you can stay on top of your out of hours calls

"Working with Plentific, we’ve seen first hand the streamlined digital approach it creates for maintaining and managing properties. We’ve seen a great deal of valuable time and resource saved already."

"Plentific allows local and professional tradespeople to quote for repairs. Each contractor is both verified and insured. We are finding Plentific quicker, cheaper and more convenient for the tenant."

"Best service I’ve ever had. I’ve gone from being on hold for up to an hour, to my call being answered within 2 minutes and the job being done on the same day! Contractors were very good and job done perfectly."