Active Housing by Plentific

Resident self-service and engagement.

Active Housing is now part of the Plentific family. Together, we deliver a truly end-to-end repair solution that helps residents experience a consistent and frictionless user journey with greater satisfaction.

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Trusted by the biggest names in the industry.

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Improved operational efficiency

Streamline end-to-end property operation workflow. Give more transparency to residents, contractors and your team to facilitate all types of work.

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Enriched resident data

Get real-time and holistic resident profiles and activities powered by a true omni-channel self-service process and seamless work order management in one place, as a golden thread of truth.

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Enhanced resident satisfaction

Enable residents to easily report repairs via a self-served diagnostics tool or call centre. With two-way communication, repairs can be completed faster with better quality.

With Plentific, we add more value to your property operations.

Make smarter decisions on finding the right person to deliver work. Get quicker response and work completion by sending work orders flexibly to internal workforce, preferred contractors or our vetted contractor marketplace.

Connecting stakeholders - residents, contractors and you can all keep track of work status at all times. Expect less calls from residents and greater operational efficiency across teams.

Manage all types of work including voids, inspections and compliance work with our all-in-one solution. Get actionable insights from analytics tools for better reporting

Resident self-service & digital channel shift.

Active Portal - resident portal
A self-service resident portal brimming with features and integration options, designed to help residents manage vital aspects of their tenancy.
Active Diagnostics - repairs reporting
It provides customers with an easy-to-use online service, to ensure any property issues are resolved quickly and efficiently.
Active Onboarding - resident applications
This tool allows landlords to handle the residents onboarding process. This includes features for managing property offers and tenancy applications, as well as digital signature capabilities, and more.
Active Requests
It’s an automated service request tool, providing residents with one facility for any tenancy permission requests, information or service eligibility checks.

“Active Housing encourages collaboration from day one, working professionally and willingly with other suppliers, adopting new ways of working where appropriate and knowledge sharing with all parties to achieve shared objective and deliver on time. They would dial into weekly stand-ups virtually, fulfilling the relevant Agile project roles and responsibilities and offering solutions to remove barriers.”

Anna Robson
Livin

“It has been a pleasure to work with AH on the design, development and implementation of a new digital platform for Helena Partnerships. We continue to work with the company to deliver a corporate Channel Shift programme. AH's main focus and strength is to provide quality over quantity and this was demonstrated throughout the project.”

Nasrin Fazal
Helena Homes

“Active Housing's flexible approach to developing and looking for bespoke solutions has made discussing options for enhancements a positive process. We have been able to get feedback from users and discuss how this could be improved with experienced developers. This allows the users to be part of the development process and not just be given a solution to work their processes around.”

Dave Cater
Sovini

 

Empower your residents today.

Book a free, fast walk-through of our solution for resident engagement.