The integration between Plentific and Ian Williams enables a streamlined, digital connection between contractors and housing providers. Through this setup, repair requests and planned works issued by clients on Plentific are automatically imported into Ian Williams’ ROC job management system, ready for allocation and execution by delivery teams.
As operatives progress through tasks, all updates—from scheduling adjustments to job completion details—are fed back into Plentific in real time. Supporting documents such as before-and-after photos and quote variations are also synchronised, giving clients complete visibility without additional administrative overhead.
This integration removes the need for manual re-keying or duplicate communications, significantly reducing risk and turnaround time. It also helps Ian Williams maintain high standards of service across multiple client contracts by enabling faster handovers, clearer audit trails, and improved alignment with KPIs.
The integration allows Ian Williams to stay closely aligned with its housing sector clients—delivering responsive, accountable services that are underpinned by accurate, up-to-date data shared across systems.
United Kingdom
Ian Williams ROC
Plentific integrates with Ian Williams' ROC system to streamline property maintenance workflows, enhancing operational efficiency for housing providers and property managers.
