20th August 2025 - Technology leaders Plentific and TCW have launched their Best in Class compliance management partnership with Concept Housing Association boosting the quality and safety of compliance standards across the UK housing sector.
Housing providers are under pressure to stay ahead of the evolving regulatory landscape, complex compliance requirements, tight deadlines and mounting workloads.
Digital innovator Plentific believes compliance should be a source of confidence not complexity, with social landlords facing limited systems and siloed data. Plentific and TCW have taken a proactive approach to build a stronger way forward for housing associations, with too many teams still working reactively, spotting risks too late and struggling to act fast enough.
By combining Plentific’s award-winning property operations platform with TCW’s intelligent compliance engine, Concept Housing Association is benefitting from smart validation of certificates, enabling immediate action on flagged risks within a single, connected platform.
The integration of this new housing compliance software solution is supporting social landlords to streamline their housing management, utilising automation to manage data and compliance faster, more efficiently and in one place.
Cem Savas, CEO of Plentific, said:
“At Plentific, we’ve always believed that great housing outcomes start with better data and intelligent operations. That belief is core to our new partnership with TCW; I’m proud of the work we’re doing together to define what Best in Class compliance should look like across the UK housing sector. This partnership brings together organisations who care deeply about the future of housing, about getting compliance right not just in policy, but in practice. Together, we’re building safer homes, with stronger oversight and smarter systems to support the people who rely on them.Compliance is about more than ticking boxes. It’s about protecting residents, proving accountability and making sure supply chains work smoothly. This connected workflow drastically reduces the chance of oversights, saves valuable time and ensures that recommendations turn into action, fast.”
Hasan Bayraktar, Senior VP Commercial, added:
“What sets this collaboration apart is the full compliance management, including contractor management. We’re not talking about another dashboard or document store. This is a connected system that understands compliance risk, highlights what matters, and helps you take action instantly.”
Ryan Dempsey, CEO of TCW, said:
"This is a major step forward in contractor and compliance management which will deliver huge value for Concept Housing Association. Our partnership with Plentific will boost the quality and safety of compliance standards across the UK housing sector, enabling more accurate responses to repairs requests from greater insights, something the industry demands now for safer homes. Together, we are delivering a seamless, intelligent compliance service tailored for Concept’s needs. TCW’s powerful compliance platform works in harmony with Plentific’s contractor management platform, streamlining the validation of compliance certificates whilst enhancing the data in a single, automated process. It’s not enough to have data. You need platforms with intelligence and strong governance to turn insight into action and action into accountability.”
Andrew Frankum, Director of H&S and Compliance at Concept Housing Association, added:
“The new partnership with Plentific and TCW is central to Concept’s vision - to continue delivering and driving exemplary services for our residents. With their support, we are advancing our shared ambition to promote good practice in a new era of technological service delivery, ensuring safer outcomes. Resident safety remains our top priority. In an ever-evolving environment, new solutions are essential to ensure accurate data and connected processes work effectively. By exploiting technology, our aims are to keep residents safe, maximise efficiency while also delivering better services to residents.
Traditional compliance processes rely heavily on manual document checks, making it easy to miss expired certificates, incorrect formats or incomplete data. TCW’s smart validation system automatically scans, verifies and analyses documents the moment they are uploaded, flagging issues, highlighting what is urgent and extracting key data.
The partnership is driving up compliance standards, prioritising the safety and quality of property operations for residents in their homes, effectively managing the entire supply chain delivering compliance works. “
This collaborative approach supports full compliance management with:
Smooth contractor onboarding and offboarding with embedded compliance workflows
Automated and customisable workflows for certificate renewals, routine checks and triage, eliminated manual document validation
Integrated task and inspection management
End-to-end remedial tracking, from flag to fix
Real-time dashboards and transparent audit trails
Flexible work order management tailored to needs, fitting the way housing providers and their contractors work
Everything is managed from one platform, aligning teams around real-time dashboards and live audit trails, enabling data-driven decisions that stand up to scrutiny.
This complete, automated, Best in Class compliance and contractor management solution which is connected in real-time has been developed by technology innovators Plentific and TCW, utilising the experience of together supporting more than 3.3 million homes and six million residents across the UK.
About Plentific
Plentific is an Al-powered software-as-a-service platform developed to optimise property operations in real-time and adapt to demand.
Recognised for its award-winning innovative solutions, Plentific connects owners, operators, service providers, and residents in a single easy-to-use platform. It streamlines operations, unlocks efficiencies, and delivers a world-class resident experience. Users benefit from data-driven insights that enable informed decision making, drive prompt action and result in tangible impacts.
Plentific's solutions include repair diagnostics, work order management, resident self-service, contractor and internal workforce management, as well as inspections and compliance management. Plentific's platform acts as an integration layer, connecting vendors, and delivering a cloud-based system of engagement that enables true, real-time collaboration. Plentific enables housing providers to build a resilient supply chain by sourcing contractors based on unique client requirements, preventing backlogs and ensuring a timely delivery of works.
Committed to building stronger communities where people can thrive, Plentific leverages technology and drives digitalisation for over 100 customers, enhancing the lives of more than 3 million residents and the businesses of more than 5,000 service providers worldwide.
The award-winning company was recognized as one of Europe's fastest-growing PropTech firms, according to Lazard's T100 listing.
For more information please contact Phil Brotherhood of Brotherhood PR on 07887 686840 or email phil@brotherhoodpr.co.uk
