The housing sector loses the trust of residents due to failure to record data and use it for effective service delivery.
56% of respondents reported they have difficulties accessing or being provided with records in order to respond to complaints.
More than 80% of those who experience issues accessing data said that it impacts their ability to fully address complaints.
Furthermore, 77% of respondents said it impacts their ability to meet complaint-handling timeframes.
Creating a single source of truth - by storing and accessing data and information for compliance, auditing and tracking, and utilising a powerful integrated dashboard for real-time reporting.
Expediting repairs and maintenance - through a flexible supply chain that enables faster service delivery through an internal workforce, appointed contractors or a marketplace of 20,000 vetted contractors.
Developing strong communication channels - by connecting residents, landlords and contractors through a single platform that enables fast reactions and ensures real-time decisions.
Plentific's purpose-built technology transforms inspections, repairs, maintenance, voids and resident management for housing providers, leading to efficiency savings for landlords, increased revenue for operators, satisfied residents and exclusive access to local work for service providers.
If you are interested in exploring how technology can propel your organisation, get in touch today.