Compliance and Risk Reporting Readiness
A tech scorecard to assess the auditability and accountability of your processes.
The scorecard in this module focuses on auditability and accountability. Can your organisation evidence compliance across thousands of homes? Can you trace when a risk was identified, who acted on it, what the outcome was, and whether residents were kept informed throughout? This scorecard is designed to help assess your current position with respect to 6 key capabilities and explore the technologies that can help close the gap.
1. Time-stamped audit trail
2. Compliance with legal timelines
3. Centralised document management
4. Risk categorisation and tracking
5. Portfolio-level compliance visibility
6. Complaint data and case histories
Explore all scorecards
Scorecard 1: Contractor Readiness
Do you have contractor coverage and processes in place to meet the required timelines for damp and mould repairs? Download the scorecard to assess your contractor capacity and response model.
Scorecard 2: Operational Workflow Readiness
Are your internal systems and team structures built to support triage, escalation, and resolution of emergency repairs? Use this scorecard to evaluate system readiness and escalation pathways.
Scorecard 3: Resident Communication Readiness
How well do your communication channels support timely, transparent, and empathetic engagement with residents at every step of the repair process? This scorecard will help you assess resident-facing communication tools and protocols.
Scorecard 4: Compliance & Risk Reporting Readiness
Can you trace the full timeline of a repair, including inspections, risk ratings, actions taken, and communications? Assess your audit trail, risk categorisation, and evidence visibility across your portfolio.
