Plentific features at HQN's Asset Management Network annual conference 2020.
Hear from our own Haris Khan as he discusses how asset teams can get ahead of the curve to ensure their strategies meet future requirements.
With demands on speed of service, greater tenant satisfaction and, expectedly, increased contractor choice themes from The Social Housing White Paper, how can property managers solve these issues simply? Even better, how can they solve them and reduce costs too?
On the 26th of November 2020, experts from across property and Proptech came together at Housing Quality Network's (HQN) annual asset management conference to answer these questions and more.
Against the backdrop of The Social Housing White Paper, the Building Safety Bill and zero-carbon ambitions set out in the Future Homes Standard, the scene was set for perhaps the most important exploration of the future of property management.
A new standard in building safety.
The Draft Building Safety Bill puts forth measures to help residents feel safer in their homes. Its goal is to ensure there will always be an Accountable Person protecting residents in high rises that are 18m or above. The conference speakers discussed the responsibility this puts on the industry to improve the competence of those managing and overseeing building work.
Haris Khan from Plentific highlighted the importance of creating more visibility and accountability in supply chains. Plentific recently expanded on this mission to improve housing and quality of life by acquiring X Tag - with the goal to eschew reactive compliance processes by creating technology solutions that are proactive in maintaining building safety.
Resident voices and stronger regulation.
How do we put residents front and centre in our asset management strategies? Do we really understand their priorities? Our speakers evaluated a proactive consumer regulation regime with access to clear tenant satisfaction measures. They discussed how information on landlord activity can be made more accessible to tenants and residents.
Haris described a future of compliance management that would create more transparency at every step, keep tenants informed throughout and help property managers maintain all asset data in a single platform. He explained that Plentific's dedication to creating an asset management ecosystem started with resident voices and developing systems to not only help residents self-serve, but also help landlords stay compliant with consumer standards.
“With greater Government regulation coming into force, it has never been more critical for housing providers to understand the needs of their residents and put them at the front and centre of their operations. There is a huge amount of work to be done and achieving the ambitious aims will only be possible with greater use of technology.”
Haris Khan, Director, Group Strategy & UK Commercial
Cultivating healthy neighbourhoods.
With Covid-19 lockdown measures here to stay, what does it mean for future repairs? The current global pandemic has forced organisations to adapt by developing resilience and new ways of working in mere days - not the months or years typical digitisation projects take. The conference speakers emphasised the importance of utilising data, intelligence, and digital solutions to their fullest potential in strengthening communities.
Haris explained how Plentific is leading the charge by using technology to localise repairs for greater sustainability - the purpose being to boost local economies. Plentific's technology currently creates opportunities for local trade businesses to serve their own communities. He showcased a video (available below) that emphasises the power of connections within communities and how working in partnership with other tech companies has helped Plentific realise measurable social value.
Today, Plentific's DPS Marketplace, in partnership with Peabody and Notting Hill Genesis, continues its drive to bolster housing communities. Most recently, L&Q announced its participation in this new framework.